PUBG Dev Apologizes for Server Problems

"Our team will not be content with the status quo."

By Brian Barnett

In order to combat recent connection, login, and server crash issues caused by rapid growth of the player base, the PlayerUnknown's Battlegrounds development team will be preparing servers "far more in advance," according to a recent blog post on the developer's website.

"We anticipated about 1 million concurrent users in the beginning of our Early Access period," the post says. "Since the end of June, our concurrent player base saw a rapid increase so we started designing a new server architecture. However, the number of users increased faster than our development speed which resulted in more connection and server issues recently."

Since it "has become increasingly difficult to manage servers during peak times," the team will prepare servers "far more in advance so that they can handle a much larger number of concurrent players."

The development team spoke specifically to the server crashes players in Asia have been facing, noting that they were due to an increased concurrent player count there as well as the team's cloud service being unable to use more physical servers.

"To address this problem, we added servers from another cloud service without sufficient testing. Some servers overloaded, which caused frequent crashes," the post explained. "Our development team is investigating the issue in order to prevent it from happening in the future."

The team apologizes for any inconveniences players experience due to these issues, assuring fans that "Our team will not be content with the status quo and will do our best to improve your experience."

PUBG developer Bluehole, Inc. announced recently the game surpassed 13 million copies sold in its availability on PC.The wildly successful Early Access game also recently passed Dota 2 to claim the Steam record for highest number of concurrent players.

Reports suggest the development team may be in talks with Sony to continue expanding the game's reach, even though some sources claim the Xbox's console exclusivity window could be extended after PUBG is released this year on Xbox One.

Brian Barnett is an IGN Freelancer. He still has no chicken dinners. If that doesn't bother you, you can follow him on Twitter @Ribnax.

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