Despite having preordered the system weeks before launch, a number of Amazon users, including some IGN staff, are reporting that their purchased SNES Classic Editions have yet to ship.
Multiple IGN staffers have yet to see their preorders from August for a planned launch shipment fulfilled, and currently do not have updated ship dates on their orders. A number of members of IGN's Nintendo Voice Chat Facebook group, as well as various users on Twitter, have also noted their orders have yet to ship.
The issue, which extends reportedly to Amazon users not receiving notifications of being able to preorder, has led to several recent 1-star reviews on the SNES Classic's Amazon page.
As some users have noted, despite the all preorders not yet being shipped from Amazon, the company's mobile Treasure Trucks did have the SNES Classic Edition available for purchase.
IGN has reached out to Amazon for comment regrading the reported preorder shipment issues and will update this story should the company respond.
A similar situation arose with the Nintendo Switch at launch, when Amazon preorders for many users did not show up until days after the console's release on March 3.
Gamestop said the company's stock of SNES Classics sold out "within minutes" and that more stock would be on the way. Ahead of the system's launch, Nintendo promised it would be shipping SNES Classics through 2018, increasing its plans from only supporting it through the end of 2017.
The SNES Classic Edition launched on September 29 — IGN gave the classic system refresh an 8.5, celebrating the great library but lamenting the lack of real hardware updates following the NES Classic edition.
Jonathon Dornbush is an Associate Editor for IGN. Find him on Twitter @Jmdornbush.
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