Ticketmaster is alleging that bots were used to snap up over 30,000 tickets for the popular Broadway musical, Hamilton.
The company filed a federal lawsuit against Prestige Entertainment, who is alleged to have acquired up to 30-40% of all the available Hamilton tickets through illicit means, with a view to re-selling them at a higher price.
The lawsuit, which you can read here, alleges that Prestige used bot technology to make 313,528 orders from January 2015 to September 2016.
An excerpt from the suit reads: "(Prestige Entertainment) have been using bots to access and navigate through Ticketmaster's website and mobile app, and through such unlawful use, improperly procure tickets for the purpose of reselling them at a substantial profit"
"These orders harmed Ticketmaster and inhibited human consumers from using and enjoying the benefits of Ticketmaster's ticket purchasing platform"
Prestige is also accused of using technology to bypass CAPTCHA codes, allowing their bots to skip the screening process usually necessary for purchase.
Further, it is being held responsible for concealing the identity of the purchaser through IP address and credit card manipulation.
Tickets are thought to have been marked up and resold, creating an issue for Hamilton fans and Ticketmaster users searching for a level purchasing playing field.
The musical is world-famous for its historical rap numbers penned by Lin-Manuel Miranda, winning 11 Tony awards as well as a Pulitzer Prize.
Miranda has previously expressed an interest in making a movie version of the musical, but wants to wait until as many people as possible have seen it on stage first.
Jordan Oloman is a Freelance Writer for IGN, still waiting for his shot to see Miranda's magnum-opus. Follow him on Twitter.
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